Frequently Asked Questions

PinPoint is a premium B2B networking platform that connects ambitious professionals through their shared passion for golf. We help business leaders build meaningful relationships while enjoying the game they love, creating opportunities for partnerships, deals, and professional growth.

Unlike casual golf apps focused on scorekeeping or booking tee times, PinPoint is specifically designed for B2B networking. Our platform uses advanced AI matching to connect you with professionals whose business goals align with yours, making every round of golf a potential business opportunity.

Not at all! PinPoint welcomes golfers of all skill levels. Our focus is on business networking, not golf performance. Whether you're a scratch golfer or just enjoy being on the course, you'll find like-minded professionals ready to connect and collaborate.

Professional ($19.99/month) includes full member directory access, unlimited connections, private groups, AI matching, and monthly networking events. Executive ($49.99/month) adds exclusive member access, personal concierge service, VIP tournaments, custom course recommendations, 1-on-1 coaching, quarterly retreats, and advanced AI personalization.

Yes! We offer a 14-day free trial for both membership tiers. No credit card is required to start your trial, and you can cancel anytime before the trial ends with no charges.

Absolutely! You can upgrade from Professional to Executive at any time and the change takes effect immediately. If you downgrade, the change will take effect at the start of your next billing cycle. Contact our support team for assistance with plan changes.

You can cancel your membership at any time with no penalties or fees. Your access will continue until the end of your current billing period, and you won't be charged for the next cycle. We make cancellation simple and hassle-free.

Our AI analyzes your business goals, industry, location, golf preferences, and networking objectives to match you with professionals who align with your interests. The system learns from your interactions to provide increasingly relevant connections over time.

Yes! Both Professional and Executive members can create private groups for internal team networking, client entertainment, or exclusive networking circles. You control who joins and can organize group events and tournaments.

Yes! PinPoint is available on both iOS and Android devices. Our mobile app includes all desktop features plus on-the-go scheduling, real-time notifications, and quick access to your connections and upcoming events.

Our concierge team helps coordinate tee times at preferred courses based on your location and schedule. Executive members receive priority booking assistance and access to exclusive courses and premium time slots through our partner network.

We verify all members through LinkedIn authentication, business email confirmation, and professional references. Executive members undergo additional verification to ensure the highest quality networking environment. This process ensures you're connecting with genuine business professionals.

Professional members receive priority email and chat support with response times under 24 hours. Executive members get dedicated account managers with 24/7 phone support, ensuring immediate assistance whenever you need it. We're here to make your networking experience seamless.

Absolutely. We use bank-level encryption to protect your data and never share your information with third parties. You control what information is visible to other members, and all communications are secured. We're GDPR and CCPA compliant, ensuring your privacy is always protected.